Data protection & general terms and conditions

Shop terms and conditions

Our terms and conditions can be found here


Privacy statement (data protection information about our data processing in accordance with Articles 12, 13, 14 and 21 of the General Data Protection Regulation)

Thank you for visiting our website and for your interest in our company. Protecting your personal data is important to us. In accordance with Articles 12, 13, 14 and 21 of the General Data Protection Regulation (GDPR), we inform you below about the handling of your personal data when using our websites www.askias.de (hereinafter: “website”).

Personal data is individual information about the personal or factual circumstances of a specific or identifiable natural person. This includes information such as name, address, telephone number and date of birth.

general information

person responsible

Responsible for data processing on this website within the meaning of the GDPR is:

ASKIAS GmbH

Im Vorderen Burgfeld 23

74348 Lauffen, Germany

Telephone: +49 7133 20536-0

email: info@askias.com

General information on the legal basis of data processing on the website

If you have consented to data processing, we process your personal data on the basis of Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR, provided that special categories of data are processed in accordance with Article 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TDDDG. The consent can be withdrawn at any time. If your data is necessary to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Article 6 (1) (b) GDPR. We also process your data insofar as it is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c DSGVO. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO. The following paragraphs of this privacy policy provide information on the relevant legal bases in each individual case.

Use of our website: Purposes and legal basis of data processing

Informational use of the website

You can visit our website without giving any information about yourself. If you only use our website for informational purposes (i.e. do not log in, register or conclude a contract) or do not otherwise provide us with any information about yourself, we do not process any personal data, with the exception of the data that your browser transmits to enable you to visit the website and information that is sent to us as part of the cookies used.

Technical provision of the website

Log files/website delivery

For the purpose of technically providing the website, it is necessary for us to process certain, automatically transmitted information from you so that your browser can display our website and you can use the website. This information is automatically collected every time you visit our website and stored in our server log files.

The IP address is stored in log files to ensure the functionality of our website. We also use this data to optimize the website and to ensure the security of our information technology systems (e.g. attack detection).

The following information is collected:

  • IP address and port;
  • browser type/version (e.g. Firefox 59.0.2 (64 bit));
  • browser language (e.g. German);
  • operating system used (e.g. Windows 10);
  • internal resolution of the browser window;
  • screen resolution;
  • javascript activation;
  • cookies on/off;
  • Saved cookie content
  • time of access
  • The previous website from which you came to us.

We process your personal data for the technical provision of our website on the basis of the following legal bases:

  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO in order to be able to make the website technically available to you. Our legitimate interest is to be able to provide you with an appealing, technically functional and user-friendly website, including an eShop, and to take measures to protect our website from cyber risks and to prevent our website from posing cyber risks to third parties.

cookies

We also use cookies to make certain technical features of our website available to you for use. Cookies are text files that are stored in the Internet browser or by the Internet browser when you access a website on your computer system. A cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again. Some features of our website cannot be offered without the use of cookies. You can find more information about cookies in Consent Management.

Consent management

On our website, we use the consent manager or cookie banner from CookieScript.com The provider of this technology is Objectis Ltd.; Laisves st. 60; LT-05120 Vilnius, Lithuania (hereinafter “CookieScript”).

With the help of CookieScript, we obtain your consent to certain data processing that requires consent (e.g. analysis, tracking, etc.). By using CookieScript, we can inform you about the individual cookies and tools we use. You can use CookieScript to choose which cookies and tools you want to categorically allow or reject. This enables you to make an informed decision about the transfer of your data and enables us to use cookies and tools in accordance with data protection regulations, transparent and documented.

CookieScript processes your personal data to record your decision to allow cookies and tools and to save them for a return visit to our website. This includes the corresponding cookie with your (consent) decision and other usage data, such as domain name, time of request, server data (including data transfer types, server status, etc.), country, browser and operating system.

Further information on how CookieScript processes data and the CookieScript privacy policy can be found at https://cookie-script.com/legal/privacy-policy.

Your information, which we have collected through the above cookies, is not used by us to create user profiles or to evaluate your surfing behavior.

We process your personal data for the technical provision of our website on the basis of the following legal bases:

  • For the technical provision of our website and consent management in accordance with Section 25 Paragraph 2 No. 2 TDDDG, as the processing of the above data is absolutely necessary so that we can enable you to use our website expressly requested by you (i.e. even without or with cookies);
  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR, insofar as you visit our website to conclude a contract with us (e.g. about products or services) or to find out about our products or services or events;
  • for the use of cookie management to fulfill a legal obligation to which we, as the person responsible, are subject in accordance with Art. 6 para. 1 lit. c GDPR. The legal obligation is to provide you with information about cookies we use and to obtain and document your consent to data processing; and
  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO in order to be able to technically provide you with cookie management. Our legitimate interest is to be able to provide you with an appealing, technically functional and user-friendly cookie management system, as well as to take measures to protect cookie management from cyber risks and to prevent cookie management from posing cyber risks for third parties.

Analysis and tracking

For the purpose of analyzing and tracking the use of our website, we or the service providers working for us use cookies, which make it possible to evaluate your surfing behavior. This allows us to improve the quality of our website and its content. We learn how the website is being used and can therefore constantly optimize our offering.

For more information about the cookies and tools we use, their purposes and functions, the data processed in each case, the data recipients, the place of processing or transfer to so-called third countries (outside the EU/EEA), as well as the storage periods, please use the CookieScript. You can withdraw your consent to the use of cookies at any time. You can do this and view the information in the CookieScript via the following link:

Google Analytics

This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google Analytics”).

Google Analytics enables the website operator to analyze the behavior of website visitors. Here, the website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data is assigned to the user's respective device.

Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics is used on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information on the user's device within the meaning of the TDDDG. The consent can be withdrawn at any time.

Data transfer to the USA is based on an adequacy decision in accordance with Article 46 GDPR. Google is certified under the so-called Data Privacy Framework. For more information, see: https://www.dataprivacyframework.gov/list

You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

LeadInfo

We use the lead generation service from Leadinfo B.V., Rivium Quadrant 141, 2909 LC Capelle aan den IJssel, the Netherlands. This recognizes visits by companies to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behavior on our website and processes domains from form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and improve services.

Lead info: 4 first-party cookies according to the cookie tool, all strictly necessary

For more information, visit www.leadinfo.com. You can find an opt-out option at www.leadinfo.com/en/opt-outhaben. If you unsubscribe, Leadinfo will no longer collect your data.

LeadInfos is used on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information on the user's device within the meaning of the TDDDG. The consent can be withdrawn at any time.

DoubleClick

We use cookies from the “DoubleClick” service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google Analytics”).

On the one hand, these cookies determine whether the website visitor's browser supports cookies and record how the user uses the website and what advertising the user saw before visiting our website.

LeadInfos is used on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information on the user's device within the meaning of the TDDDG. The consent can be withdrawn at any time.

Data transfer to the USA is based on an adequacy decision in accordance with Article 46 GDPR. Google is certified under the so-called Data Privacy Framework. For more information, see: https://www.dataprivacyframework.gov/list

Stripe

As part of our online shop, we use cookies from the payment service provider Stripe Technology Europe, Limited, Grand Canal Street Lower null, 2, Dublin, Ireland (hereinafter “Stripe”).

These cookies are used by Stripe to enable identification to complete the payment.

The use by us is based on Art. 6 para. 1 lit. b DSGVO. The use of the payment service provider is necessary to process the contract concluded with you in the web shop.

For further purposes, Stripe collects data as an independent controller. We therefore refer to Stripe's privacy policy at: https://stripe.com/en-de/privacy

Plug-ins and tools

For more information about the plugins and tools we use, please contact the consent manager.

In particular, we use Monday.com, Monday.com Ltd. 6 Yitzhak Sadeh St., Tel Aviv, 6777506, Israel as our customer relationship management (CRM) system to effectively manage our customer relationships. We also use forms from Monday.com on our website for registrations for events.

Monday.com helps us organize, analyze, and improve all interactions with our customers and potential customers, from initial contact to long-term support.

Monday.com is headquartered in Tel Aviv, Israel, and has a subsidiary in New York. For Israel, there is an adequacy decision by the European Commission in accordance with Article 45 GDPR. The US subsidiary is a registered participant in the EU-U.S. Data Privacy Framework, which means that it also has an adequacy decision in accordance with Art. 45 GDPR.

Our data transfer to Monday.com is based on your consent (Art. 6 para. 1 lit a DSGVO) and the need to fulfill the contract (Art. 6 para. 1 lit. b GDPR). You can withdraw your consent at any time without affecting the lawfulness of the processing that has been carried out up to now. For more details, see Monday.com's privacy policy.

Active use of the website

In addition to using our website for purely informational purposes, you can also actively use our website to order one of our products or to get in touch with us. In addition to the processing of your personal data described above for purely informational use, we then also process other personal data from you that we need to process your order or to process and answer your request.

Contact requests

If you have any questions about our website, the goods or services we offer, or would like to get in touch with us in any other way, you can contact us directly using the contact details set out under A. Section I. or via our contact form at: https://www.askias.de/kontakt contact us.

Even if you are already a customer of ours, you can use our contact details to request corresponding login details for our online shop.

In order to be able to process and answer your inquiries to us via our e-mail address or the contact form, we process the personal data you have provided in this context. In any case, this includes your name and e-mail address in order to send you an answer, as well as the other information that you send us as part of your message.

We process your personal data to answer contact requests in accordance with the following legal basis:

  • to protect our legitimate interests in accordance with Article 6 (1) (f) GDPR; our legitimate interest is to answer customer inquiries properly.

Online shop and ordering process

Our online shop uses the “Webflow” tool from Webflow, Inc., 398 11th Street, San Francisco, USA.

This is a tool for building websites. The tool stores user data such as email address, password and company name.

For further data collection by Webflow, please refer to: https://webflow.com/legal/privacy

Data transfer to the USA is based on an adequacy decision in accordance with Article 46 GDPR. Webflow is certified under the so-called Data Privacy Framework. See also: https://www.dataprivacyframework.gov/list

In the checkout process, we use the “Foxy.io” plugin from Foxycart.com LLC, PO Box 1505, PMB 31921, Austin, TX 78767, USA.

No payment data is collected or stored in this tool. For further details on data collection by Foxy.io, please refer to: https://www.foxy.io/privacy-policy

Data transfer to the USA is based on an adequacy decision in accordance with Article 46 GDPR. Foxy.io is certified under the so-called Data Privacy Framework. See also: https://www.dataprivacyframework.gov/list

Within the online shop, we enable you to place an order from our range of products.

You can add goods from our range to the shopping cart in the online shop. All items and their number are saved in the shopping cart.

In the event that you place an order in our online shop, we store the data necessary to fulfill the contract. We also store the voluntary data you provide. We store your information beyond the fulfillment of the contract, provided that you use the option to save your address data for future purchases.

We process your data for the above purpose on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR, insofar as you use our online shop to find out about our range of goods and to place orders; and
  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO in order to be able to technically make the online shop available to you. Our legitimate interest is to be able to provide you with an appealing, technically functional and user-friendly online shop

Payment

Payment is made by invoice. This requires the collection of the appropriate billing data.

As explained above in the “Analysis and Tracking” section, we use the payment service provider Stripe for payment processing. In this respect, we refer to the information provided there and the corresponding data protection information provided by the service provider at: https://stripe.com/en-de/privacy

We process your personal data to process orders on our website on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.

Order processing

In order to be able to send you the products you have ordered, we will forward your first and last name, company, contact details (address, e-mail, telephone number, if applicable, etc.) and, if applicable, a different delivery address to the logistics service provider commissioned by us.

We process your personal data on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.

Regulatory compliance

We also process your personal data to fulfill other legal obligations that apply to us in connection with processing the order. This includes in particular retention periods under commercial, commercial or tax law.

We process your personal data on the basis of the following legal bases:

  • to fulfill a legal obligation to which we are subject in accordance with Art. 6 para. 1 lit. c GDPR in connection with commercial, commercial or tax law, insofar as we are obliged to record and store your data.

law enforcement

We also process your personal data in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your personal data to the extent necessary to defend or prosecute criminal offences.

We process your personal data for this purpose on the basis of the following legal bases:

  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO, insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or solve criminal offences.

Use for advertising purposes such as promotional emails, invitations to events, surveys, etc.

We process and use the personal data collected from you for advertising or market and opinion research purposes exclusively to the extent permitted by law, i.e. to the extent permitted by law or with your consent.

If we receive your e-mail address in connection with the conclusion of the contract and the provision of our goods or services and you have not objected to this, we reserve the right to send you regular offers for similar products from our range by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact details provided under A. Section I., using our contact form or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs at the basic rates.

As part of advertising, we process mandatory information such as your email address, but also information that you provide to us voluntarily. We use the voluntary information to constantly improve our product range and make it more customer-friendly for you, to be able to address you individually in the future, to analyse your preferences and to inform you about the products that suit you best and to make advertising more useful and interesting for you. You can unsubscribe from the promotional message at any time by sending a message to the contact details provided under A. Section I. or using our contact form or by clicking on the link provided in the email and unsubscribe.

We process your data to send promotional emails, invitations to events, surveys, etc. banners and to personalize the message in accordance with the following legal bases:

  • If you have provided us with your email address in connection with the purchase of goods or services or we send you personalized advertising, to protect our legitimate interests in accordance with Article 6 (1) (f) GDPR in conjunction with Section 7 (3) UWG; our legitimate interest is based on our economic interests in carrying out advertising measures and targeted advertising.

law enforcement

We also process your personal data on our website in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your personal data to the extent necessary to defend or prosecute criminal offences.

We process your personal data for this purpose on the basis of the following legal basis:

  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO, insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or solve criminal offences.

Regulatory compliance

We also process your personal data on our website to fulfill other legal obligations. They may meet us in connection with the processing of the order or business communication, among other things. This includes in particular retention periods under commercial, commercial or tax law.

We process your personal data on the basis of the following legal basis:

  • to fulfill a legal obligation to which we are subject in accordance with Art. 6 para. 1 lit. c GDPR in connection with commercial, commercial, or tax law, insofar as we are obliged to record and store your data.

company sales/mergers, etc.

We may process your personal data in order to process a (partial) sale of a company or a merger (or similar processes such as a takeover as part of a liquidation, insolvency, dissolution, etc.) with another company. In the event that another company acquires or intends to acquire the assets, which may include your personal information, from us, or we complete or seek to merge with another company, we may need to provide that company with access to or transfer your personal data stored with us to verify and carry out the business sale/merger (e.g. to determine the value or business risks, to transfer the data/assets, etc.). Personal data will only be processed to the extent necessary.

We process your personal data on the basis of the following legal basis:

  • to protect our legitimate interests in accordance with Article 6 (1) (f) GDPR, in order to be able to organize and carry out a planned sale of a company or a planned merger.

links

Some sections of our website include links to third-party websites. These websites are subject to their own data protection principles. We are not responsible for their operation, including data handling. If you send information to or through such third-party sites, you should review the privacy statements of those sites before you provide them with information that can be attributed to you.

Recipient categories

First, only our employees will be aware of your personal data.

In principle, your data will only be passed on to third parties if this is permitted or required by law or if you have given your consent. We also share your data with the service providers we use to provide our services to the extent necessary. We limit the transfer of data to what is necessary to provide our services to you. In some cases, our service providers receive your data as contract processors and are then strictly bound by our instructions when handling your data. In some cases, the recipients act independently with your data, which we transfer to them.

The categories of recipients of your data are listed below:

  • companies affiliated with us within the “ASKEA Group”, insofar as they work for us as contract processors and, for example, provide IT services, this is necessary to provide our services or you have consented to this,
  • IT service providers who, among other things, store data, assist with the administration and maintenance of the systems, file archivists and shredders, and providers of social media platforms;
  • collection agencies and legal advisors in asserting our claims,
  • public bodies and institutions, insofar as we are legally obliged to do so.
  • payment service providers and banks to collect outstanding payments from accounts or pay out refunds,
  • agencies, printing companies and letter shops that support us in carrying out advertising measures, competitions, promotions, etc.
  • providers of training courses to provide appropriate eLearning programs,
  • logistics service providers to deliver goods, etc.
  • credit agencies when retrieving a credit report,

Third country transfer

In principle, data will only be transferred to countries outside the European Union (EU) or the European Economic Area (EEA) (so-called third countries) if this is necessary or required by law in the course of processing our contractual relationships (e.g. tax reporting requirements), if you have given us consent or as part of order processing. (e.g. IT service provider).

Should personal data be transferred to service providers or group companies or as part of the use of cookies outside the EU/EEA, the transfer will only take place if an adequate level of data protection has been confirmed by the EU Commission by means of an adequacy decision and/or there are other appropriate data protection guarantees in accordance with Art. 44 et seq. of the GDPR, e.g. EU standard contractual clauses or binding corporate rules. Nevertheless, due to the laws of non-EU countries, even when these agreements and regulations are concluded, it is possible that government agencies in particular may access your personal data without us being able to prevent, prevent or control this. For these reasons, your consent to the use of cookies also includes the purpose of data transfer to countries outside the EU, for example.

In addition, we do not transfer your personal data to countries outside the EU or the EEA or to international organizations that do not have an adequate level of data protection. For further information, please contact our data protection officer.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator. You can recognize an encrypted connection when the browser's address line changes from “http://” to “https://” and by the lock icon in your browser line.

If SSL or TLS encryption is activated, the data that you submit to us cannot be read by third parties.

Storage period

Informational use of the website

When using our website for informational purposes only, we store your personal data on our servers for the duration of your visit to our website. After you have left our website, your personal data will be deleted at the time of ending the session or at most after 13 months after visiting our website, depending on the date concerned.

Cookies installed by us are stored for the specified period of time. You can also delete installed cookies yourself at any time.

Active use of the website

If you actively use our website, we will initially store your personal data for the duration of answering your request or for the duration of our business relationship. This also includes the potential future and actual initiation of a contract (pre-contractual legal relationship) and the execution of a contract.

We process your data for the duration of your subscription to commercial communication or for the duration of our marketing campaigns or until you withdraw your consent to sending/participation. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract.

In addition, we will then store your personal data until the statute of limitations for any legal claims arising from the relationship with you, in order to use them as evidence, if necessary. The limitation period is usually between 1 and 3 years, but can also be up to 30 years.

When the limitation period occurs, we delete your personal data, unless there is a legal storage obligation, for example from the Commercial Code (Sections 238, 257 Paragraph 4 HGB) or from the Tax Code (Section 147 Paragraph 3, 4 AO). These storage requirements may range from two to ten years. For this period, the data will be processed again just in the event of a review by the tax authorities.

If your data is not required for one of the above storage obligations, we will usually delete it after up to 90 days.

Scope of your obligations to provide data

In principle, you are not required to provide us with your personal data. However, if you do not do this, we will not be able to provide you with our website, we will not be able to answer your inquiries to us, provide you with information, etc. and will not enter into a contract with you.

Profiling/Automated Decision-Making

As part of the analysis and evaluation of your response to our newsletter and marketing communication, your data is processed in part automatically with the aim of evaluating certain personal aspects (profiling). This is done in order to be able to provide you with targeted information and advice about products and services. This enables communication and advertising tailored to your needs, including market and opinion research.

Due to legal requirements, we are required to combat money laundering and fraud. Data evaluations (for payment transactions, among other things) are also carried out. At the same time, these measures also serve to protect you.

In addition, we do not carry out profiling and do not use purely automated decision-making processes in accordance with Article 22 GDPR. If we should use further procedures in individual cases in the future, we will inform you about this separately.

Data processing when using social media

To present our company and communicate directly with you, we use social media platforms from providers such as Facebook and LinkedIn (“provider”), through which we maintain our presence (e.g. as part of company and employee profiles) and process your data.

Joint Responsibility

If data is collected on our website that both the provider and we process and use for joint purposes (e.g. as part of analysis or advertising), there is a joint responsibility of the operator and us. We often cannot deactivate this function. You can therefore contact both the respective provider and us with your concerns. We currently use the following providers:

  • Facebook and Instagram as meta products of Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (hereinafter “Meta”)
  • YouTube as a Google product of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
  • LinkedIn of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland

Below you will find links to the privacy policies and information of the respective providers:

Data protection officer of the providers

In addition to our data protection officer, you can also contact the following data protection officers of the respective providers:

Purposes and legal basis of data processing

Informational use of our website

Provision of the website

For the purpose of providing the website technically, our system (i.e. the web server) automatically collects information from your browser every time you access the website.

You can visit our website without giving any information about yourself. If you only use our website for informational purposes, i.e. do not register or otherwise provide us with information about yourself, we will not process any personal data, with the exception of the data that the operator collects as part of its platform and the cookies it uses and, if necessary, transmits to us.

We or the provider process your personal data for the technical provision of our website on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR, insofar as you visit our website to find out about our company and our products/services; and
  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO in order to be able to make the website technically available to you. Our legitimate interest is to be able to provide you with an appealing, technically functional and user-friendly website, to take measures to protect our presence from cyber risks and to prevent our presence from posing cyber risks to third parties.

Analysis and tracking

For the purpose of analyzing and tracking the use of its social media platform and our website, the provider uses cookies, which make it possible to evaluate your surfing behavior. As a result, the quality of the platform and presence and their content can be improved. We learn how to use the platform and website and can therefore constantly optimize our offering.

However, we have no influence on the data collected and data processing processes, nor are we aware of the full scope of data collection, the exact purposes of processing or the storage periods. We also have no information about the deletion of the collected data by the platform operator.

Web analysis is the collection, collection and evaluation of data about the behavior of visitors to websites. Among other things, a web analysis service collects data about which website a data subject came to a website from (so-called referrer), which sub-pages of the website were accessed or how often and for how long a subpage was viewed. Web analysis is regularly used to optimize a website and to analyze the cost-benefit of Internet advertising. It may also happen that the information obtained as part of the analysis and tracking of our website is combined with your other data collected in the course of using the website and the platform. If you register on the platform, the operator could link data relating to your platform activities with your personal information (including name/email address) on the basis of a given consent, thus record personal data and provide you with individual and targeted information about, among other things, the subject areas you prefer.

With regard to statistics provided to us by the platform operator, we can only influence them to a limited extent and cannot switch them off. However, we make sure that no additional optional statistics are provided to us.

We process your personal data on the basis of the following legal basis:

  • Your consent in accordance with Article 6 (1) (a) GDPR, which you gave to the provider when registering for the respective social media platform.

Active use of the website

In addition to using our website purely for informational purposes, you can also actively use our website to get in touch with us. In addition to the processing of your personal data described above for purely informational use, we then also process other personal data from you, which we need, for example, to process your request. This also applies if we actively use the website on our part, e.g. to address you on an initiative or to initiate business contacts with you.

Share, publish, and interact with posts, reviews, photos, etc.

You can comment on, share or otherwise interact (like, recommend, review, etc.) on the provider's platform and on our website. We may share your content on our website if this is a function of the operator's platform and communicate with you via the platform. Public messages, etc. may be published by the operator, but we will never use or process them for other purposes.

In the case of reviews, we may publish a comment (e.g. to clarify a problem, goodwill, etc.) on your message and ask you to contact us again. This may involve processing of personal data published by you voluntarily in the review.

In addition, we reserve the right to delete content should this be necessary.

We process your personal data on the following legal basis:

  • To protect our legitimate interests in accordance with Art. 6 (1) (f) GDPR. Data processing is carried out in the interest of our public relations and communication.

User inquiries

In order to process your inquiries to us, e.g. via contact forms, a chat or our e-mail address, to answer them specifically and to provide you with the desired information, we process the personal data you provide in this context. This includes your contact details in order to provide you with an answer or to ask any necessary questions, as well as any other information that you provide to us in this context.

If you send us an enquiry via the platform, depending on the required answer, we may also refer you to other secure communication channels that guarantee confidentiality. You always have the option to send us confidential inquiries to the addresses listed in the legal notice or in this privacy policy. Depending on the subject matter of the request, the availability of your contact details and the availability of your contact details and availability, we can contact you electronically, by telephone or by post.

We process your personal data to answer user inquiries, request materials, etc. on the basis of the following legal bases:

  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO; our legitimate interest consists in properly answering or carrying out (customer) inquiries;
  • If the request is aimed at concluding a contract or a complaint or otherwise relates to a contractual and/or business relationship between us and you, the additional legal basis is Art. 6 para. 1 lit. b GDPR;
  • with your consent when using the chat, Art. 6 para. 1 lit. a DSVGO.

law enforcement

We also process your personal data in order to be able to assert our rights and enforce our legal claims. We also process your personal data in order to be able to defend ourselves against legal claims. Finally, we process your personal data to the extent necessary to defend or prosecute criminal offences.

We process your personal data for this purpose on the basis of the following legal basis:

  • to protect our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO, insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or solve criminal offences.

Regulatory compliance

We also process your personal data on our social media presence to fulfill other legal obligations. They may meet us in connection with processing the order or business communication, among other things. This includes in particular retention periods under commercial, commercial or tax law.

We process your personal data on the basis of the following legal basis:

  • to fulfill a legal obligation to which we are subject in accordance with Art. 6 para. 1 lit. c GDPR in connection with commercial, commercial, or tax law, insofar as we are obliged to record and store your data.

Third country transfer

As part of social media use, your data may be transferred to countries outside the European Union, including the USA. We have no influence on this. For more information, please see the linked privacy statements of the platform operators.

Storage period

When using our social media presence, the operator stores your personal data on its servers. Personal data and installed cookies are usually deleted by the operator. Unfortunately, we do not know the exact storage and deletion periods, but may be found in the respective linked data protection declarations.

Profiling/Automated decision

It is possible that the operator of a social media platform may process your data partially automatically with the aim of evaluating certain personal aspects (profiling). This may be done in order to be able to provide you with targeted information and advice about products and services. This enables communication and advertising tailored to your needs, including market and opinion research.

Right to object Art. 21 GDPR

You have the right to object at any time to the processing of your data based on Article 6 (1) (f) GDPR (data processing based on a balance of interests) or Article 6 (1) (e) GDPR (data processing in the public interest) if there are reasons for this arising from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you file an objection, your personal data will no longer be processed unless compelling legitimate grounds for processing can be proven which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In individual cases, your personal data may also be processed for direct marketing purposes. If you do not wish to receive advertising, you have the right to object at any time; this also applies to profiling insofar as it is associated with such direct marketing. This contradiction will be considered for the future.

Your data will no longer be processed for direct marketing purposes if you object to processing for these purposes.

The objection can be made form-free and should, if possible, be addressed to the data protection officer or to the contact details of the respective platform operator.

Rights of data subjects

If your personal data is processed, you are a “data subject” within the meaning of the GDPR. You have the following rights against us as the person responsible, which you can assert against us or, as part of using our social media sites, also against the operator of the respective platform. Please note that we do not have full influence on the operator's data processing processes. Our options are largely based on the corporate policy of the respective operator.

Your rights as a data subject are as follows:

  • Right to information: You can request information as to whether we process your personal data. If this is the case, you have the right to information about this personal data and to further information related to the processing (Article 15 GDPR). Please note that this right to information may be limited or excluded in certain cases.
  • Right to rectification: In the event that personal data about you is no longer accurate or incomplete, you can request that this data be corrected and, if necessary, completed (Article 16 GDPR).
  • Right to delete or restrict processing: If the legal requirements are met, you can request the deletion of your personal data (Article 17 GDPR) or the restriction of the processing of this data (Article 18 GDPR). However, the right to deletion under Article 17 (1) and (2) GDPR does not exist, among other things, if the processing of personal data is necessary to fulfill a legal obligation (Article 17 (3) (b) GDPR).
  • Right to object: For reasons arising from your particular situation, you can also object to the processing of personal data concerning you by us at any time (Art. 21 GDPR). If the legal requirements are met, we will no longer process your personal data as a result.
  • Right to data portability: Under the conditions of Article 20 GDPR, you are entitled to require us to provide you with the personal data relating to you that you have provided to us in a structured, common and machine-readable format.
  • Right to withdraw the declaration of consent under data protection law: You have the right to withdraw your consent at any time. The revocation is only effective for the future; this means that the revocation does not affect the lawfulness of the processing carried out on the basis of consent up to the withdrawal.
  • Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, a data subject (you) has the right to lodge a complaint with a supervisory authority — in particular in the member state of your place of residence — if you believe that the processing of your personal data by us violates the GDPR.

The supervisory authority responsible for us is:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Lautenschlagerstrasse 20

70173 Stuttgart

Telephone: 0711/61 55 41 — 0

Fax: 0711/61 55 41 — 15

email: poststelle@lfdi.bwl.de

Responsible supervisory authority for social media platforms: The social media platform operators have their headquarters and therefore also the competent supervisory authority in another EU country. This is usually the Irish Data Protection Authority (Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02RD28, Ireland). However, you can also address your complaints to the relevant German supervisory authorities.

However, we recommend that you always address a complaint to our data protection officer or the data protection contact of the respective platform operator first.

If possible, your requests to exercise your above rights should be addressed in writing to Sections I or II above.

Right to object Art. 21 GDPR

You have the right to object at any time to the processing of your data based on Article 6 (1) f GDPR (data processing based on a balance of interests) or Article 6 (1) e GDPR (data processing in the public interest) if there are reasons for this arising from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you file an objection, we will no longer process your personal data unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

In individual cases, we also process your personal data for direct marketing purposes. If you do not wish to receive advertising, you have the right to object at any time; this also applies to profiling insofar as it is associated with such direct marketing. We will consider this contradiction for the future.

We will no longer process your data for direct marketing purposes if you object to processing for these purposes.

The objection can be made informally and should, if possible, be addressed to the addresses listed in Section I or II.

Right of withdrawal with regard to given consent

Many data processing processes are only possible with your express consent. You can withdraw consent that you have already given at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Unless otherwise stated, the revocation can be made informally and should, if possible, be addressed to the addresses listed in Section I or II.

Reference customers

Insofar as they have signed a corresponding declaration of consent, our reference customers provide us with personal data and enable the use of image and sound recordings to present our work and our customers. We are very thankful for that. The following rules apply to them.

person responsible

ASKIAS GmbH is responsible for processing and storing the data. ASKIAS GmbH or one of its affiliated companies is responsible for making the recordings and recording the data.

Use of data and recordings

The use consists of the publication of the recordings by the following companies in the following media or for the following purposes:

  • print media (e.g. brochures, flyers, posters)
  • Sites: Askias.de
  • Social media: Facebook, Instagram, LinkedIn, TikTok
  • Newsletters sent by email
  • Press and public relations
  • In-house print and online publications (e.g. notices, intranet, in-house magazine, internal circulars)
  • external presentation and self-presentation (e.g. trade fairs, lectures, customer advice))
  • Further purposes within the meaning of the above uses

The companies that are granted these rights of use are ASKIAS GmbH and the affiliated companies of the ASKEA Group.

These rights of use also apply to the personal data defined in the following section. If the attachment is described in text for the respective publication, this is usually done with the customer name and the location of the attachment, but generally without providing address or contact details.

The right to own image is expressly granted to the named companies.

Definition of personal data

Consent to storage, processing and use relates to the image and sound recordings, the information provided in the declaration of consent and technical details of the installed system. It also applies to all information about the person that is provided orally or in writing in the course of making the recordings or preparing for publication, unless their use is expressly objected to in whole or in part. These can also be reproduced in full or analogously in the form of quotations. All information that is useful for an appropriate and vivid description of the plant and the background to its creation and use can be used.

Storage and processing of data

The above data is stored indefinitely at ASKIAS GmbH in Lauffen am Neckar.

The image and sound recordings can be edited or prepared for publication.

My rights and information

Our reference customers have the right at any time to object to the storage, processing and use of their data in general or for specific purposes without giving reasons. Only data that is collected and stored as a reference customer in the course of consent is deleted; this does not affect all information required to process the business relationship with ASKIAS GmbH or its affiliated companies mentioned above and for their legally defined documentation requirements.

We would like to point out that image, sound and personal data published on the Internet or on social media are accessible worldwide, even in countries with no or insufficient data protection standards. Unauthorized distribution and use by third parties cannot therefore be ruled out. ASKIAS GmbH and its affiliated companies above cannot influence access to data and recordings published on the Internet and their resulting use by third parties and therefore provide no guarantee that data protection will be maintained by third parties. If consent is withdrawn, complete deletion of recordings and data from the Internet cannot be guaranteed. Suitable search engines make it possible to access personal data published on the Internet, identify people in image and sound recordings and combine such information to create personality profiles.

Withdrawing their consent does not result in any disadvantages for our reference customers.

changes

We reserve the right to change this privacy statement at any time. Any changes will be announced by publishing the amended privacy policy on our website. Unless otherwise specified, such changes are effective immediately. Therefore, please check this privacy policy regularly to see the most recent version.

Last updated in September 2024.